Hello Pet People.
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at:  info@laikapets.com

Q. Where does Laika Ship?
Laika ships everywhere in the United States, United Kingdom, Canada, Italy and Germany.

Q. Where do you ship from?
We ship from our partnered warehouses across the United States, United Kingdom, Canada, Italy and Germany.

Q. How long will it take for my items to arrive?
It will usually take 1-3 business days for all orders to arrive. Delivery times vary based on customer location and from product-to-product; based on demand and delivery location. And affected by COVID-19, there will be some delay on the delivery.

Q. How long will it take to dispatch the order?
Orders will normally be processed and dispatched within 1-3 days.

Q. How much does shipping cost?
Free delivery on all orders & guarantee 30 days’ free return.

Q. Where are your products made?
Currently, we manufacture in China, taking great care to choose partners who share our values. That means prioritizing quality, worker safety, fair wages and benefits, and minimizing environmental impact.

Q. Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?
All inquiries can be forwarded to  info@laikapets.com

Q. How can I pay?
All the payment methods below are available.

Q. Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!

Q. If I enter my email address will you sell my information?
We do not sell our customers' information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.